These Terms of Service govern the use of SkyServer services including web hosting, cloud hosting, VPS hosting, dedicated servers, domain registration and all related products.
These Terms of Service govern your access to and use of all products, services, websites and infrastructure operated by SkyServer.
By purchasing, accessing or using any service provided by SkyServer, you agree to comply with these terms and all applicable laws and regulations.
By registering an account or purchasing any service, you agree to provide accurate, current and complete information.
Customers are responsible for maintaining account security, login credentials and administrative access.
Any activity performed through your account is considered your responsibility unless otherwise demonstrated.
Customers may not host, distribute or publish content that violates applicable laws, regulations or third-party rights.
SkyServer respects intellectual property rights.
Content found to violate copyrights, trademarks or intellectual property rights may be removed without prior notice.
Repeated infringement may result in account suspension or permanent termination.
SkyServer services are designed to provide a stable and reliable environment for all users.
Activities that negatively impact server stability, performance or network integrity are strictly prohibited.
Accounts causing significant resource abuse may be limited, suspended or terminated to protect platform stability.
SkyServer maintains a strict anti-spam policy.
Customers may not use our infrastructure for sending unsolicited commercial emails, bulk messaging campaigns or abusive communications.
Violation of this policy may result in immediate suspension without prior notice.
While SkyServer may provide backup systems for certain services, customers remain solely responsible for maintaining independent backups of all important data.
Backup availability, retention periods and restoration capabilities may vary by service plan.
SkyServer cannot guarantee recovery of data in all circumstances.
SkyServer strives to maintain a minimum network uptime of 99.95% for eligible services.
Scheduled maintenance, force majeure events, customer-caused outages and third-party failures may be excluded from uptime calculations.
Service credits, where applicable, shall be governed by the applicable SLA.
Domain registrations are governed by the policies and regulations of the applicable registry and registrar.
Customers are responsible for maintaining accurate WHOIS information and renewing domains before expiration.
All services are billed according to the selected billing cycle at the time of purchase.
Customers are responsible for ensuring payment information remains current and valid.
Failure to make payment may result in service suspension or termination.
SkyServer reserves the right to suspend, restrict or terminate services where a customer violates these Terms of Service, applicable laws or security requirements.
Service termination may occur with or without prior notice depending on the severity of the violation.
SkyServer shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from the use or inability to use our services.
This includes, but is not limited to, loss of revenue, loss of data, business interruption, loss of profits or reputational damage.
Customer use of services is at their own risk and subject to the limitations permitted under applicable law.
These Terms of Service shall be governed and interpreted in accordance with the laws applicable within the jurisdiction where SkyServer operates.
Any disputes arising under these Terms shall be subject to the jurisdiction of competent courts.
If you have any questions regarding these Terms of Service, please contact our team.
Our legal, billing and support teams are available to answer questions regarding service usage, billing policies and customer responsibilities.