Privacy Policy

1. Overview

SkyServer is committed to protecting the privacy, confidentiality and security of our users. This Privacy Policy describes the information we collect, how we use it, how we protect it and the choices available to you.

By accessing or using our website, services, products and support systems, you acknowledge and agree to the practices described within this Privacy Policy.

2. Information We Collect

We may collect various categories of information when you interact with our services.

Personal Information

• Full Name
• Email Address
• Phone Number
• Company Information
• Billing Address
• Payment Information
• Government Required Verification Data

Technical Information

• IP Address
• Browser Type
• Operating System
• Device Information
• Server Logs
• Usage Statistics
• Session Information

3. How We Use Information

The information collected by SkyServer may be used for various operational, security and business purposes.

• Creating and managing customer accounts.
• Providing hosting, cloud and domain services.
• Processing payments and invoices.
• Delivering customer support.
• Detecting fraud and malicious activity.
• Improving service performance and reliability.
• Meeting regulatory and legal obligations.
• Sending service notifications and updates.

4. Cookies & Tracking Technologies

SkyServer uses cookies and similar technologies to improve website functionality, user experience, security and analytics.

Cookies help us remember user preferences, authenticate sessions and analyze website performance.

Types of Cookies We Use

• Essential Cookies
• Security Cookies
• Analytics Cookies
• Preference Cookies
• Session Cookies

You may disable cookies through your browser settings; however, some features may not function properly.

5. Information Sharing & Disclosure

SkyServer does not sell personal information to third parties.

Information may be shared only where necessary to provide services or comply with legal obligations.

• Domain Registrars
• Payment Gateways
• Data Center Providers
• Legal Authorities
• Security & Compliance Partners

Such disclosures are limited to information necessary for the specific purpose.

6. Data Security

We implement industry-standard safeguards designed to protect personal information against unauthorized access, misuse, disclosure, modification or destruction.

• SSL/TLS Encryption
• Firewall Protection
• DDoS Protection
• Access Control Systems
• Multi-Layer Monitoring
• Security Audits
• Infrastructure Hardening

Although we strive to use commercially acceptable means to protect information, no transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

Personal information is retained only for as long as required to fulfill operational, contractual, legal and regulatory obligations.

Retention periods vary depending on the nature of the data and applicable laws.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your data.

• Right to Access
• Right to Rectification
• Right to Data Portability
• Right to Restrict Processing
• Right to Withdraw Consent
• Right to Request Deletion

9. Third-Party Services

Our services may integrate with third-party providers including payment processors, registrars, cloud infrastructure providers and analytics platforms.

These providers operate under their own privacy policies and terms.

We encourage users to review the privacy practices of any third-party service they interact with.

10. Children's Privacy

SkyServer services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly.

11. Changes To This Privacy Policy

We reserve the right to update, modify or replace this Privacy Policy at any time.

Updated versions will be published on this page with a revised effective date.

Continued use of our services after modifications indicates acceptance of the revised policy.

12. Contact Information

If you have questions regarding this Privacy Policy, data processing practices or privacy concerns, please contact us.